The KeyPilot, WatchPilot, remote functions of the SmartLink and the following DWA (except petite models): MyPilot, iCom, iCube, iView, Click'nTalk and TVLink.

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What type of processing does the product use?

Certéna Art uses the CORE (Communication Optimized Real Audio Engine) audio-processing platform

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How many channels does the product have?

Certéna Art has 6 channels

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How many programs does the product have?

Certéna Art has 2 automatic programs in the SoundFlow Standard (calm and speech innoise). There are also 3 Easy Programs (EasyPhone, EasyBluetooth andEasyAudio). EasyBluetooth and EasyAudio are activated when the iCom isgrouped with the Certena. In addition, there are 4 additional manualprograms that can be accessed through the tactronic switch or theremote control. Two of those manually accessible programs can be usedin any configuration, the other two are for FM, t-coil, or mute.

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What is the program switch design for the product?

Withinthe CORE collection products program structure (except micro PetiteBTE), the default TacTronic switch setting is to toggle betweenSoundFlow and manual programs. The default start up program as well asthe toggle sequence can be modified using the HI option screen.

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What are the volume control options?

VC toggle on BTEs (except micros), VC wheel on custom products

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Is there a start-up delay?

Yes,there is an automatic 6 second start up delay. The delay can bechanged in the HI options screen to add an additional 9 or 15 secondsto the original delay

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Fitting

What is the low battery indicator on the product? Can it be turned off?

The end of battery life beep cannot be turned off. Certéna Art end of battery life process is as follows:

Once a low voltage level is reached, an acknowledgement beep is heard and DataLogging is turned off. This beep is, in fact, 2 beeps separated by 2 seconds. The CORE Collection products are muted in between these two beeps.

As the battery discharge at that state of the battery is very difficult to predict it might well be that after the first “end of battery life” warning the hearing instruments shut off rather fast. But if not so then every 30 minutes a beep will be heard, reminding the wearer to change the battery.

If the battery is not changed and the battery current reaches a critical level, one more end-of-life beep is heard, all manual controls are disabled and the power-down process is started. This process involves a decrease in gain of 5 dB, every 10 seconds. After this, if the battery is not changed, the Certéna Art instrument will turn off.

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How can the door be tamperproofed?

The Certéna Art tamperproofing mechanism for the M, P, and SP is the same style as the Eleva, eXtra, and Una. A replacement nameplate and battery door are used to tamperproof the Certéna Art. A paperclip or similar item is used to release the tamperproof mechanism. To re-engage the tamperproofing, simply push on the nameplate. The micro BTE shares the same tamperproof battery operation as the Naida models. The integrated latch to lock the battery is inside the battery compartment. The latch can be opened with a fingernail. It locks the battery within the door but not the door itself and thus allows switching off the hearing instrument with the battery secured.

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What are the confirmation beeps for the product? Can they be turned off?

All CORE Collection products offer a range of acoustic acknowledgements, or beeps. These can be changed in terms of frequency and loudness. Within the schematic, beeps are inserted before the gain model, therefore the beep loudness is hearing loss dependant. Limiting (MPO) is applied to and affects the loudness of beeps. Turning the beeps OFF applies only to manual interventions, not to warning beeps such as the start-up melody, end-of-life, different input source (EasyPrograms) and max/min volume. The table below shows the different volume beeps available.

The maximum and minimum volume level beeps cannot be turned off. The programmed MCL reached and VC up/down beeps can be turned off.

SoundFlow: 4 beep melody
P1: 1 beep
P2: 2 beeps
P3: 3 beeps
P4: low-high-high
EasyPhone: low high short
EasyFM: high-low-high
EasyAudio: low-high short
EasyBluetooth: 5 beeps
End of battery life: 1 beep (2 seconds) 1 beep

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Can the product be fit with other manufacturer’s slim tubes and domes?

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Does the product have direct audio input?

Yes, on all BTE models with the exception of the micro Petite model.

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Is the product compatible with FM?

Certéna Art BTE’s are compatible with either the ML9i receiver for the M, P, or SP models or the ML12i receiver for the Certéna Art micro BTE. The AS9 or AS12 audioshoe can also be used with a universal receiver. All BTEs (except micro petite) and custom products (except petite) can be used with the universal receiver attached to the iCom. The MyLink will also work with all Certéna Art models with a t-coil (including petite). The battery door will need to be changed to the FM battery door for use DAI for the M, P, and SP.

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Is the product available as a Cros/BiCros?

Yes, the Certéna Art M, P, SP and micro BTE can be used with either a wired Cros/BiCros or a wireless CrosLink System. For the wired Cros, the components are the hearing instrument, audioshoe, Cros cord, and offside mic. For the CrosLink, the components are the hearing instrument, audioshoe, CrosLink Transmitter and CrosLink Receiver.

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Certéna Art - Frequently Asked Questions

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