Savia Art - Frequently Asked Questions

Information regarding the technical aspects of Phonak hearing aids relevant to Audiology and the hearing aid fitting.

Models

What models are available?

  • 11 CIC/MC
  • 11 CIC/MC RC
  • 22 ITC/HS
  • 22 ITC/HS dSZ
  • 33 FS
  • 33 FS dSZ
  • 33 FS Power
  • micro 100 dSZ
  • micro CRT dSZ
  • BTE 211 dSZ
  • BTE 311 dSZ
  • BTE 411 dSZ

When was the product released? If applicable, when was it discontinued?

Released -

Savia Art - 2006

microSavia Art - 2007

Discontinued - N/A

What is the earliest version of the iPFG software that can be used?

iPFG 1.6a

Is this product NOAHLink compatible? Is it iCube compatible?

NOAHLink - Yes

iCube - No

Features

What are the features on the product

  • AutoPilot
  • EasyPhone
  • Easy FM
  • 5 manual programs
  • t-coil
  • DataLogging with Self Learning
  • High Resolution Noise Canceler
  • Advanced Feedback Phase Inverter (NoWhistle Technology)
  • EchoBlock
  • Wind Noise Supressor
  • Sound Relax
  • Audiogram Direct
  • Microphone modes: Digital SurroundZoom, Real Ear Sound, Fixed Directional, Omni Directional

What options are available on the product?

Easy Phone and directional microphones are chargeable options on all Savia Art custom instruments (not available on CIC/MC). BTE models designated with EZ have Easy Phone standard.

Which remotes products are compatible with the product?

The SoundPilot, KeyPilot, or WatchPilot2 are compatible. The SmartLink can also be used as a remote control. (NOTE- the Savia CIC must be ordered as remote compatible or it will not work with a remote)

What type of processing does the product use?

Savia Art uses Bionic Perception Processing (BPP).

How many channels does the product have?

Savia Art has 20 channels

How many programs does the product have?

Savia Art has 4 automatic programs in the AutoPilot (calm, speech in noise, comfort in noise, and music). There are also 2 Easy Programs (Easy Phone and Easy FM). In addition, there are 5 additional manual programs that can be accessed through the tactronic switch or the remote control.

What is the program switch design for the product?

Custom aids and BTEs (except micro) both have a push button. It presses in to change programs and then pops back out.

What are the volume control options?

The standard VC is the new ergonomic design on the BTE. However, with each BTE two other field changeable VCs will be sent. One is a smaller less visible toggle switch VC the other is a VC plate if the user prefers to have no VC.

Is there a start-up delay?

Yes, there is a start-up delay option in the hearing instruments options screen in End Fitting. There is an option of 9 seconds or 15 seconds. The aid will turn on initially, then will mute for the time chosen.

Fitting

What is the low battery indicator on the product? Can it be turned off?


The end of battery life beep cannot be turned off. Digital Bionics products end-of-life battery life process is as follows:

Once a low voltage level is reached, an acknowledgement beep is heard and DataLogging is turned off. This beep is, in fact, 2 beeps separated by 2 seconds. The hearing instrument is muted between the two beeps. As battery current falls further, every 30 minutes a beep will be heard, reminding the wearer to change the battery. If the battery is not changed and the battery current reaches a critical level, one more end-of-life beep is heard, all manual controls are disabled and the power-down process is started. This process involves a decrease in gain of 5 dB, every 10 seconds. After this, if the battery has not been changed, the instrument will turn off.


How can the door be tamperproofed?

The Savia Art BTE (except micro) products can be locked, ensuring that the battery cannot be inadvertently removed from the device. The hearing instrument will not be able to be turned off using the battery door once the battery door is locked, turn the screw to the horizontal position to be able to turn the aid off. The child lock system uses the same opening as the right/left indicator. The child safety screw has to be mounted by Phonak.

What are the confirmation beeps for the product? Can they be turned off?

The Digital Bionic products offer a range of acoustic acknowledges, or beeps. These can be changed in terms of frequency and loudness. Within the schematic, acoustic acknowledges are inserted before the gain model, therefore the beep loudness is hearing loss dependent. Limiting (MPO) is applied to and affects the loudness of the beeps, too. Turning the beeps off applies only to manual interventions, not to the AutoPilot melody, warning beeps such as end-of-life, different input source (EasyPhone, EasyFM) and max/min volume reached.

  • AutoPilot: melody
  • P1: 1 beep
  • P2: 2 beeps
  • P3: 3 beeps
  • P4: t-coil + mic: low-high-high (not accessible with KeyPilot)
  • P5: t-coil: low-high (not accessible with KeyPilot)
  • VC 1 step up or down (BTEs): 1 beep
  • VC preset MCL reached: 1 beep at a lower frequency
  • VC maximum range: 2 beeps

Can the product be fit with other manufacturer’s slim tubes and domes?

No

Does the product have direct audio input?

Yes

Is the product compatible with FM?

Savia Art BTE’s (except micro) are compatible with the ML9i receiver. The AS9 audioshoe can also be used with a universal receiver. The MyLink will also work with all Savia models with a t-coil. The battery door will need to be changed to the FM battery door for use with the audioshoe or receiver.

Is the product available as a Cros/BiCros?

Yes, the Savia Art BTEs (except micro) can be used with either a wired Cros/BiCros or a wireless CrosLink System. For the wired Cros, the components are the hearing instrument, audioshoe, Cros cord, and offside mic. For the CrosLink, the components are the hearing instrument, audioshoe, CrosLink Transmitter and CrosLink Receiver.