Good reasons for a successful partnership
It's about more than excellent hearing solutions
In order to face the challenges in today’s market, a company needs more than a first-rate product portfolio. The ability to attain new and returning customers is the foundation of a promising future. Only satisfied customers will become long-term loyal customers. Hence, lasting business success requires the best possible customer service.
Optimizing business processes and improving sales are another necessity for a business to thrive and to surpass the competition.
We are dedicated to easy-going, cooperative and constructive business partnerships, providing outstanding business solutions, so that you and we can keep increasing the efficiency and productivity of our businesses, while staying focused on our customers’ best interests.
Let’s take it to the next level together
Phonak does not just offer the best hearing solutions, but also useful and sustainable solutions for your business development. Avail yourself of our business solutions and benefit from our many service offers. Take the next step with us – for the best possible cooperation.
Generate new customer contacts: Lead Generation
We are happy to help you find new customers for your products and services. We offer you numerous marketing and sales tools that will raise awareness for the subject of hearing loss and the appropriate solutions, while giving fresh impetus to your business. The tools and services will help you to effectively reach new and returning customers.
Use our existing service offers to increase customer contacts. Phonak provides you with many marketing options, including direct marketing, e-mail marketing, advertising, open house support, customer seminars, online marketing and much more. We are also offering a physician marketing programme that will support you in getting more recommendations from doctors. Moreover, you can be part of the Hear the World initiative and raise awareness for the topic of hearing and hearing loss.
Increase customer satisfaction and loyalty: Customer Experience
Make sure that your customers receive attentive, friendly and constructive service with each visit. We will gladly support you with turning each customer contact into a positive experience. Moreover: We can help you with turning your new contacts into satisfied and loyal customers.
Use Phonak and Hear the World displays and POS materials to decorate your shop enjoyably. We can offer you decorative items, information material, product displays and many other articles that help create a pleasant atmosphere for your customers.
Moreover, Phonak supports you in making the consultation process amicable, effective and enjoyable with means such as audiological support, counselling tools, colour samples and product models. This will help your customers make an informed purchasing decision and create a pleasant customer experience
Increase your sales: Sales Effectiveness
Make your customer's purchasing decision easier. To ensure that you are always able to offer your customers the best possible hearing solution, we support the business transaction by alleviating the financial burden in the decision-making process.
We offer financing solutions for hearing systems that are available to your customers. This means that all customers – regardless of their budget – are able to select the device that best fits their personal needs and preferences.
Additionally, we offer insurance solutions for all Phonak hearing aids, accessories and FM systems Thus, you can give your customer the security of protecting their investment.
Furthermore, we can provide cleaning kits, private label batteries and other useful articles for sale that can complement your product offer.
Optimize your business processes: Operational Efficiency
We can help you with streamlining your business processes to make them more efficient in several areas. We support you with creating your annual marketing plan, offer easy ordering from our online web shop with constant order status updates, we guarantee an easy repair process and exceptional customer support. Moreover, we can provide practice development support and assistance in the annual planning process, in automating the administration with office management solutions and other efficiency measures.
Use our continued education programmes: Training & Education
You and your team should have an opportunity to further develop your competence in all topics that matter for your business. That is why we offer seminars about our new products, FM technology, solutions for children, as well as counselling, marketing and sales strategies. Also the Phonak Library of industry-specific material are your easy and time-efficient opportunity to keep up with the latest developments and to expand your expertise.
For more information about Phonak Business Solutions, please contact your local distribution partner.
We look forward to working with you!
More about partnerships with Phonak
Get in touch with your Phonak distribution partner to learn more about Phonak Business Solutions and partnership programs. We are happy to help you put together a programme that is tailored to you needs.
