Why does Phonak provide insurance for hearing aids?
Modern hearing aids are miniature technological marvels and are therefore valuable. Unfortunately, the risk of loss, irreparable damage or even theft can never be completely excluded.
A hearing aid often represents a substantial financial investment for a customer, and security plays a decisive role in the customer’s choice of which device to buy. Since Phonak wants to contribute towards your company’s success, it makes sense to offer you a simple, tailor-made insurance solution for your customers to cover their hearing aids, FM systems and accessories – making their decision to invest in a hearing aid easier..
What do I get out of this as a hearing care professional?
- You offer your customers excellent insurance cover with highly attractive premiums.
- Your customers will receive a replacement device in the event of a claim – simple, quick and stress-free.
- You will also be compensated for your expenditure (e.g. new fitting) in the event of a claim.
Phonak insurance at a glance
Product insurance for hearing aids
- The product insurance for hearing instruments is valid for all Phonak hearing aids for four years starting from the date on which the device is purchased.
- If accessories or FM systems are purchased at the same time, the customer benefits from the opportunity to include these in the insurance free of charge or with a small additional premium.
Product insurance for FM systems and accessories
- Accessories and FM systems can be insured independently of the hearing aid.
- This insurance option is valid for Phonak accessories and FM systems for four years starting from the date on which the device is purchased.
Frequently asked questions
Who is the insurance partner?
Phonak insurance is provided by the very best: it has been developed in collaboration with the international insurance company Allianz, which acts as the insuring company.
Which devices can be insured?
All Phonak hearing aids, accessories and FM systems – i.e. all Phonak devices which have a serial number – can be insured.
Which claims are covered?
- Theft
- Loss
- Irreparable damage
- The insurance cover is valid worldwide
I would like to offer this insurance solution to my customers – what do I have to do?
Download the insurance form from this website, fill it in with your customer and send us a copy. Charge your customer the corresponding premium.
Can I provide insurance to my customers in Malaysia?
Yes, you can! Phonak insurance is now available in Malaysia as well. Download the insurance form (MY) from this website, fill it in with your customer and send us a copy.
Where can I find more detailed information?
Contact our customer services at the +65 6895 2666 to ask for the insurance guidelines (only available as a PDF) and order the flyer to distribute to your customers.
