Good reasons for a successful partnership
It’s about more than excellent hearing solutions
In order tofulfill the mission to enrich the lives of the hearing impaired by providing the best products and services to the hearing professional, a company needs more than a first-rate product portfolio. The ability to reach new and keep loyal customers is the foundation of a promising future. Lasting business success requires the best possible customer service, which results in satisfied customers as well.
Optimizing business processes and improving sales also make a business to thrive and be successful, allowing you to provide an improved quality of life to the hearing impaired you serve.
We are dedicated to easy, cooperative and constructive business partnerships, providing outstanding business solutions, so that we can increase efficiency and productivity of our businesses, while staying focused on all our customers’ best interests.
Let’s take it to the next level together
Phonak offers not only the best hearing solutions, but also useful and sustainable solutions for your business' growth as well. Take advantage of our business solutions and the benefits of our many services. Take the next step with us – for the best possible results!
Generate new customer contacts: Marketing Assistance
We offer you numerous marketing and sales tools that will raise awareness about hearing loss and the possible solutions. These tools and services will help you to effectively reach new and returning customers.
Use our Marketing tools to increase customer contacts, including direct mail marketing, advertising, open house support, customer seminars and much more. In addition, you can participate in the Hear the World initiative and raise awareness of the topics of hearing health and hearing loss.
Increase customer satisfaction and loyalty: Customer Experience
You work hard to create a positive customer experience in your offices. Make sure that your customers receive attentive, friendly and constructive service with each visit. We can support you with ideas to make each customer contact a positive experience. And more importantly, we can help you convert your new contacts into satisfied and loyal customers.
Use Phonak and Hear the World displays POS materials to educate your customers about Phonak products. We have informative material, product displays and many other items available.
In addition, Phonak can will support you with audiological support, counselling tools, color samples and product models, all designed to facilitate the customer experience.
Increase your sales: Sales Effectiveness
To ensure that you can offer your customers the best possible hearing solution, we offer financing solutions for hearing systems that you can make available to your customers. This means that all customers – regardless of their budget – are able to select the device that best fits their personal needs and preferences.
In addition, we can provide cleaning kits, private label batteries and other useful articles for sale that can complement your product offer.
Optimize your business processes: Operational Efficiency
We can help you streamline your business to make it more efficient. We can support you with practice development programs, easy ordering with our eServices site including order status updates, we provide rapid hearing instrument repairs and the exceptional customer support you expect.
Use our continued education programs: Training & Education
We can provide you with opportunities for professional and business growth. We offer seminars about our new products, FM technology, solutions for children, as well as counselling, marketing and sales strategies. The Phonak Library of industry-specific material is also a readily available and simple, time-efficient means to both keep up with the latest developments and to expand your expertise.
For more information about Phonak Business Solutions, please contact your local distribution partner.
We look forward to working with you!
More about partnerships with Phonak
Get in touch with your Phonak distribution partner to learn more about Phonak Business Solutions and partnership programs. We are happy to help you put together a program that is tailored to you needs.
