Contact

Address

4520 Weaver Parkway,
Warrenville, IL 60555 

Fax - 630-393-7400 

E-mail - info@phonak.com
Web  - www.phonak-us.com - www.phonakpro-us.com 

Phone    1-800-777-7333

• 1 - Customer Service
        1 - To Place an order
        2 - For all other inquires
• 2 - Fitting and Dispensing (tech support)
       1 - Adult
       2 - Pediatric
       3 - FM
• 5 - Dial by Extension (any time)
• 6 - Marketing
       1 - For Literature or Brochures (Order Desk)
       2 - To speak to an agent (Marketing)
• 7 - Credit
       1-Copy of invoice and statement copies
       2-Automated credit card payment
       3-Credit applications and W9’s
       4-To speak to an agent
• 8 - Inside Sales/Battery
       1-Inside Sales Rep
       2-Battery

FM /School Help Desk 
Phone   1-888-777-7316

• 1 - School Customer Service
• 2 - School Technical Support
• 3 - FM
• 5 - Dial by Extension (any time)

VA/Government Services 
Phone    1-888-561-7555

• 1 - Customer Service
• 2 - Fitting & Dispensing (tech support)
• 3 - Dial by Extension (dial an extension at any time)

Consumer
Phone    1-800-679-4871

eServices
Phone    1-866-340-8774

Strategic / Key Accounts
Phone    1-866-340-8771

• 1 - Customer Service
       1 - To Place an order
       2 - For all other inquires
• 2 - Fitting & Dispensing(tech support)
       1 - Adult
       2 - Pediatric
       3 - FM
• 5 - Dial by Extension (dial an extension at any time)
• 7 - Credit
       1 - Copy of invoice and statement copies
       2 - Automated credit card payment
       3 - Credit applications and W9’s
       4 - To speak to an agent