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myPhonak app

Overview

Stay connected with your clients and adjust their hearing aids remotely in real-time. With different app functions your clients can address their personal needs whenever necessary.

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Remote Support

 
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My Hearing Aids

 
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Remote Control

 
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Hearing Diary

 

Remote Support

  • Provide your clients with real-time remote video support
  • Adjust and optimize your clients' hearing aids setting directly in the fitting software
  • AudiogramDirect, through Remote Support, is designed to check a client’s hearing during a follow-up session, but it can also provide a starting point for a new remote fitting if required.

 

My Hearing Aids

  • Status information of the connected hearing aids and hearing aid accessories
  • Wearing time statistics
  • Battery state of charge
  • Auto on / out of charger configuration
  • Bluetooth® phone call configuration
  • Tap Control configuration

Status information of the connected hearing aids and hearing aid accessories

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Remote Control

  • Adjust and control volume and frequencies of Phonak hearing aids
  • Select programs for defined listening situations
  • Create own preferred settings for specific listening situations
  • Dynamic Noise Cancellation through improved Speech Focus slider

 

Hearing Diary

  • Allows clients to capture feedback and share their experience, satisfaction and usage data
  • Quickly identify, react and assist clients to improve their satisfaction
  • Visible overview in the web-based Client Dashboard
  • Push-notifications from clients
  • Set up hearing goals for the client and their partner.

 

Discover myPhonak app in action

Remote Control

 

Remote Support

 

Compatibility

Smartphone compatibility

myPhonak app can be used on smartphones with Bluetooth® Low-Energy (BT-LE) capability and is iOS® Version 12.0 or newer.

myPhonak app can be used with Google Mobile Services (GMS) certified Android devices supporting Bluetooth 4.2 and Android OS 7.0 or newer.

Check if your smartphone is compatible Compatibility Checker

 

Hearing aid compatibility

Only compatible with hearing aids with Bluetooth© connectivity.

 

 

Download

My phonak app icon
 

App Store

Download on the App Store

 

Download from App Store >

 

Google Play Store

Get it on Google play

 

Download from Google Store >

 

Find out more in the support section

Find out more in the support section

Related products

Audéo™ Paradise

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Provides hearing aid wearers with an unrivaled sound quality.

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Phonak Hearing Diary

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An easy way for clients to communicate and share their hearing aid experience with their hearing care professionals.

Learn More

Phonak Remote Support

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Stay connected with your clients - assist them and adjust hearing aids remotely in real-time.

Learn More

  

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