
FAQs

Q: Which hearing aids can be used with DECT CP1 or DECT II?
A: Venture hearing aids can only be used with DECT II. Spice and Quest hearing aids can only use DECT CP1.
Q: What is the DECT phone pairing code?
A: There is no pairing code required for the Phonak DECT cordless phones. They stream directly out of the box.
Q: How many DECT handsets can be connected to the base?
A: Up to six handsets can be connected to one base.
Q: What type of battery does the DECT cordless phone use?
A: The Phonak DECT cordless phones use a rechargeable Li-Ion 3.7V, type: CE-MB206-5C-01, 1100 mAh.
Q: Can I easily demonstrate the DECT cordless phone to my clients?
A: You can easily demonstrate the Phonak DECT cordless phone by pressing and holding the green Boost key for 2 seconds in standby mode.
A demo message will play and is wirelessly transmitted to the hearing aids.
Use Venture hearing aids with DECT II and Spice/Quest hearing aids with DECT CP1.
Q: Can the DECT cordless phone be used in the office?
A: Yes. Any location will work, as long as there is an analog connection line available for the base.
Q: Can the phone be used for people with no hearing loss?
A: Yes. On top there is a boost button to simply increase the volume at the click of a button if the hearing aid is not worn.
Q: What is the operating range of the DECT cordless phone?
A: From the base to the handset, the following distance applies:
Indoors: up to 50 m (160 ft)
Outdoors: up to 300 m (990 ft)
The range from handset to the hearing aids is 25 cm (10 ‘’)
Q: How long will the handset battery last?
A: Up to 240 hours standby time (approx. 10 days)
Up to 20 hours talk time.