Phonak eSolutions

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Phonak eSolutions is a suite of Phonak app- and web-based services enabling personalized digital solutions. By facilitating the practice of eAudiology, it provides a selection of remote based services, as well as solutions that offer greater user autonomy.


With the Paradise platform, Phonak is introducing new personalized digital solutions.

Phonak eSolutions provide great user autonomy for engaging customer care. eSolutions tools can be seamlessly integrated into your current service delivery and clients’ hearing journey. Most importantly, clients have more freedom and flexibility, which may result in a more satisfactory hearing experience. 

Digital User Journey

Phonak offers a host of digital tools that you can use to generate leads as well as to have clients input their hearing aid information and adjust their devices.

Looking to digitize your Practice's Support?

Become an expert with Phonak eSolutions. Let us show you our solutions in a personal training.

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myphonak app

Phonak Hearing Screener

An easy online hearing test that can be integrated into your website.


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Phonak Hearing Diary

An easy way for clients to communicate and share their hearing aid experience with you.

Access via myPhonak app

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Phonak Remote Support

Remote Support allows you to assist and support your clients listening needs in real-time. 

Access via myPhonak app  

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eAudiology - the growing impact of eHealth

eHealth is a growing segment and regarded as the future for health care services. This trend within healthcare is driven by cost, user behavior and ever advancing technological capabilities.

The shift to eAudiology is based on innovative technologies and services. At Phonak, we know that eAudiology will change the way you provide services to your clients. By providing up-to-date and evidence-based resources and insights from key opinion leaders in the field, you can offer effective and elevated patient-centered products and services.

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Learn about hearing care providers experience with eSolutions


STeP - The secure and powerful engine that enables eSolutions

eSolutions is powered by the Sonova Technology ePlatform (STeP) - an advanced, end-to-end, cloud-powered hearing healthcare platform. STeP powers and protects our digital tools, making them secure and easy-to-use.

STeP is convenient and dynamic, thanks to its open architecture, which acts like a hub that is able to connect with existing and future business solutions. With this platform, we aim to revolutionize services within the hearing healthcare segment by empowering people and securely keeping them connected with reliable technology.

The latest smartphone apps for your client

myPhonak app

myPhonak App 5.0

Stay connected with your clients and adjust their hearing aids remotely in real-time.

myRogerMic app


The myRogerMic app allows your clients to control their Roger On microphone remotely.

Contact us and start using eSolutions

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