Information for your clinic and staff

Healthcare professional

Heading back to business with Phonak means that you as an HCP are well prepared for the “new normal”.

Life is on…again.

While you’re getting back to business, Phonak has your back. Here are all the resources you need to help you recover. We’ve developed an extensive support package to guide and support you in:

  • preparing your clinics to receive clients again, safely and efficiently,
  • training and educating for you and your staff on effective marketing and sales strategies to further drive clinic success.

We focus all efforts on helping you navigate this new reality so that they can go back to what they do best – providing best practice audiological care. So, what do you need to get back to business?


Preparing your clinic:

Clinic Preparation Handbook


Preparing Front Office Support Staff

Clinic preparation handbook

Your guide to sanitary considerations for your clinic

Download PDF

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Sanitary Measures

Set up your front office for success and maximize clinic efficiency

Learn more


Basic Troubleshooting

It is more important than it has ever been to ensure that clinic time is minimized.  This training will equip your front office support staff with the steps required to do basic hearing aid and accessory troubleshooting in order to ensure that appointment booked with the HCP are those that are.

Coming Soon


Remote Support

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Stay connected with your clients - assist them and adjust hearing aids remotely in real-time.

Hearing Diary

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An easy way for clients to communicate and share their hearing aid experience with their hearing care professionals.

myPhonak app


Stay connected with your clients and adjust their hearing aids remotely in real-time.

Audéo Marvel


Phonak Audéo™ Marvel focuses on what clients expect from a first-class hearing aid – a clear, rich sound experience. Combined with modern technology it is a...