myPhonak app

Stay connected with your clients and adjust their hearing aids remotely in real-time. With different app functions your clients can address their personal needs whenever necessary.

Remote Support

  • Provide your clients with real-time remote video support
  • Adjust and optimize your clients' hearing aids setting directly in the fitting software
  • AudiogramDirect, through Remote Support, is designed to check a client’s hearing during a follow-up session, but it can also provide a starting point for a new remote fitting if required.


My Hearing Aids

  • Status information of the connected hearing aids and hearing aid accessories
  • Wearing time statistics
  • Battery state of charge
  • Auto on / out of charger configuration
  • Bluetooth® phone call configuration
  • Tap Control configuration
image of my phonak app-my hearing aids function

Remote Control

  • Control volume and select programs for defined listening situations
  • Create own preferred settings and programs
  • Modify Dynamic Noise Cancellation through improved Speech Focus slider
  • With myPhonak Memory the last used custom program is saved to the hearing aid can be accessed using the multi-function button.

Hearing Diary

  • Allows clients to capture feedback and share their experience, satisfaction and usage data
  • Quickly identify, react and assist clients to improve their satisfaction
  • Visible overview in the web-based Client Dashboard
  • Push-notifications from clients
  • Set up hearing goals for the client and their partner.


Discover myPhonak app in action



Smartphone compatibility

myPhonak app can be used on smartphones with Bluetooth® Low-Energy (BT-LE) capability and is iOS® Version 12.0 or newer.

myPhonak app can be used with Google Mobile Services (GMS) certified Android devices supporting Bluetooth 4.2 and Android OS 7.0 or newer.

Check if your smartphone is compatible Compatibility Checker


Hearing aid compatibility

myPhonak app is compatible only with hearing aids with Bluetooth© connectivity.

Some functionalities are device-specific.



My phonak app icon

App Store

Download on the App Store

Google Play Store

Get it on Google play

Find out more in the support section

Find out more in the support section

Related products

Audéo™ Paradise


Provides hearing aid wearers with an unrivaled sound quality.

Phonak Hearing Diary

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An easy way for clients to communicate and share their hearing aid experience with their hearing care professionals.

Phonak Remote Support

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Stay connected with your clients - assist them and adjust hearing aids remotely in real-time.


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