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myPhonak app

Stay connected with your clients and adjust their hearing aids remotely in real-time. With different app functions your clients can address their personal needs whenever necessary.

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My Hearing Aids

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Remote Support

Provide your clients with real-time remote video support
Adjust and optimize your clients' hearing aids setting directly in the fitting software
AudiogramDirect, through Remote Support, is designed to check a client’s hearing during a follow-up session, but it can also provide a starting point for a new remote fitting if required.

My Hearing Aids

Status information of the connected hearing aids and hearing aid accessories
Wearing time statistics
Battery state of charge
Auto on / out of charger configuration
Bluetooth® phone call configuration
Tap Control configuration

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Remote Control

Adjust and control volume and frequencies of Phonak hearing aids
Select programs for defined listening situations
Create own preferred settings for specific listening situations
Dynamic Noise Cancellation through improved Speech Focus slider

Hearing Diary

Allows clients to capture feedback and share their experience, satisfaction and usage data
Quickly identify, react and assist clients to improve their satisfaction
Visible overview in the web-based Client Dashboard
Push-notifications from clients
Set up hearing goals for the client and their partner.

Discover myPhonak app in action

Remote Control

Remote Support

Compatibility

Smartphone compatibility

myPhonak app can be used on smartphones with Bluetooth® Low-Energy (BT-LE) capability and is iOS® Version 12.0 or newer.

myPhonak app can be used with Google Mobile Services (GMS) certified Android devices supporting Bluetooth 4.2 and Android OS 7.0 or newer.

Check if your smartphone is compatible Compatibility Checker

Hearing aid compatibility

Only compatible with hearing aids with Bluetooth^© connectivity.

Download

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App Store

Download on the App Store

Download from App Store >

Google Play Store

Get it on Google play

Download from Google Store >

Find out more in the support section

Find out more in the support section

Related products

Audéo™ Paradise

Provides hearing aid wearers with an unrivaled sound quality.

Phonak Hearing Diary

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An easy way for clients to communicate and share their hearing aid experience with their hearing care professionals.

Phonak Remote Support

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Stay connected with your clients - assist them and adjust hearing aids remotely in real-time.

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