Phonak Hearing Diary and Dashboard


An easy way for your clients to communicate and share their hearing aid experience with you.

Hearing Diary allows clients to capture feedback and share information about their hearing aid satisfaction and usage data with you via the myPhonak app. The web-based client dashboard visualizes all of this for you and provides an overview of client satisfaction and issues. This allows you to quickly identify, react and assist clients to improve their satisfaction.



Hearing Diary is easy-to-use within the myPhonak app. It allows your clients to stay connected to you and provides you with valuable insights to identify, react and assist with their hearing needs.

The combination of client satisfaction with real-world hearing aid usage has the potential to:

• Empower and engage clients to provide feedback about their real-world hearing aid experience

• Monitor and be notified so you can take action

eSolutions Overview

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