Phonak Remote Support

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Remote Support allows you to conveniently connect, assist and support your clients listening needs. Clients can have their hearing aids adjusted and optimized in real-time via the myPhonak app.

Please be aware of regulatory requirements in your country.

Time and distance are two factors that hold clients back from visiting their hearing care professional.

Remote Support provides a way for you to stay connected with your clients and remotely provide them an efficient and effective service in real-time.   

One of the Target 7.0 functionalities provides you with an opportunity to do the AudiogramDirect through Remote Support. Please find more information here.

Phonak Remote Support facts:

  • 88% of end-users prefer remote sessions under certain conditions (mobility issues, transportation difficulties, weather conditions)*
  • 92% of end users would recommend remote sessions to other users*
  • 64% of end users prefer remote sessions over a face-to-face sessions*
 
 

 

* Angley, G. P., Schnittker, J. A., & Tharpe, A. M. (2017). Remote Hearing Aid Support: The Next Frontier. Journal of the American Academy of Audiology, 28, 893–900. doi: 10.3766/jaaa.16093

Related products

Phonak Hearing Screener

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An easy-to-customize online hearing test that can be integrated into any hearing care professional website to create more leads.

Audéo™ Paradise

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Provides hearing aid wearers with an unrivaled sound quality.

Phonak Hearing Diary

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An easy way for clients to communicate and share their hearing aid experience with their hearing care professionals.

myPhonak app

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Stay connected with your clients - assist them and adjust hearing aids remotely in real-time.

  

Find out more in the support section

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