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Support Center

We’re committed to providing you and your clients with a high level of support. If you don’t find what you’re looking for, please don’t hesitate to contact a Phonak Support Representative.

    

Hearing aids

Support of Hearing Aids

Download user guides, check accessory compatibility, read FAQs, and more.

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Wireless accessories

Support for Wireless Accessories

Download user guides, check hearing aid compatibility, read FAQs, and more.

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Fitting software

Support of fitting Software

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Latest topics

Hearing aids

How to install and use the TV Connector

Sky M-M, M-PR, M-SP - Attaching tamperproof battery door

Sky M-M, M-PR, M-SP - Mounting tamperproof earhook

How to take ear impressions

Adjusting Lyric using the SoundLync

for professionals and consumers

Wireless accessories

Guide: Roger Upgrader v1.20

for schools

Guide: Roger Guide - FAQ- Using Roger™ Touchscreen Mic and automatic Primary handover

Guide: Roger verification guide: Phonak Offset Protocol

Brochure: Rogerpedia

Instruction video: Roger installation with iN microphones