Oversigt
Kom godt i gang med Remote Support:
Please make sure you have the following:
- laptop/desktop with microphone and camera access
- PhonakPro account with appropriate permissions (contact your local Phonak provider if you are unsure)
- Latest version of Phonak Target
- Good internet connection – speed test within Target*
*Before starting Remote Support for the first time, we recommend you to do the following tests within Phonak Target: “Test internet connection” and "Test remote support connection" to make sure that you are ready to use Remote Support
Brugsanvisning
User Guide: myPhonak app
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User Guide: myPhonak-appen
Instruktioner
Video: Sådan udføres et Audiogram Direct med Remote Support
Video: Sådan bliver du klar til at bruge Remote Support og Høredagbog
Video: Sådan starter du en Remote Support-session
Ofte stillede spørgsmål
Web Link: Der er dårlig video-/lydkvalitet under en Remote Support-session
Web Link: Hvorfor kan jeg ikke høre audiologen i mine høreapparater under en Remote Support-session?
Guide: Troubleshooting & FAQs –Remote Support
Guide: AudiogramDirect with Phonak Remote Support
Guide: Ofte stillede spørgsmål – Audiogram Direct
Technical Paper: Fast Facts: Optimizing high frequency gain during Phonak Remote Support
Andre downloads
Untagged PDF: PH_Configuration_firewall_Remote_Support_EN
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Technical Paper: Phonak Insight: Taking theory to practice: Integrating Phonak eAudiology into clinical practice
Drexler, J. 2019
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Har du et spørgsmål? Vi står klar til at hjælpe!
Send os en e-mail, eller ring til en Phonak-supportmedarbejder.
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