Hjælp til Remote Support

Oversigt

 

Tilbage til produktoversigt

Pic_screen_and smartphone_Remote_Support.png
 

Kom godt i gang med Remote Support:

Please make sure you have the following:

  • laptop/desktop with microphone and camera access
  • PhonakPro account with appropriate permissions (contact your local Phonak provider if you are unsure)
  • Phonak Target 6.1
  • Good internet connection – speed test within Target*

 

*Before starting Remote Support for the first time, we recommend you to do the following tests within Phonak Target: “Test internet connection” and "Test remote support connection" to make sure that you are ready to use Remote Support

 

Brugsanvisning

User Guide: myPhonak app

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User Guide: myPhonak-appen

Instruktioner

Video: Sådan udføres et Audiogram Direct med Remote Support

Video: Sådan bliver du klar til at bruge Remote Support og Høredagbog

Video: Sådan starter du en Remote Support-session

Ofte stillede spørgsmål

Guide: Troubleshooting & FAQs –Remote Support

Guide: AudiogramDirect with Phonak Remote Support

Guide: Ofte stillede spørgsmål – Audiogram Direct

Technical Paper: Fast Facts: Optimizing high frequency gain during Phonak Remote Support

Andre downloads

Guide: Phonak Remote Support - firewall configuration

Technical Paper: Phonak Insight: Taking theory to practice: Integrating Phonak eAudiology into clinical practice

Drexler, J. 2019


 

 

 

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