Phonak Remote Support

Remote Support allows you to conveniently connect, assist and support your clients listening needs. Clients can have their hearing aids adjusted and optimized in real-time via the myPhonak app.

^{Please be aware of regulatory requirements in your country.}

Time and distance are two factors that hold clients back from visiting their hearing care professional.

Remote Support provides a way for you to stay connected with your clients and remotely provide them an efficient and effective service in real-time.

One of the Target 7.0 functionalities provides you with an opportunity to do the AudiogramDirect through Remote Support. Please find more information here.

Phonak Remote Support facts:

88% of end-users prefer remote sessions under certain conditions (mobility issues, transportation difficulties, weather conditions)*
92% of end users would recommend remote sessions to other users*
64% of end users prefer remote sessions over a face-to-face sessions*

Phonak offers a host of digital tools that you can use to generate leads as well as to have clients input their hearing aid information and adjust their devices.

Start your digital journey

* Angley, G. P., Schnittker, J. A., & Tharpe, A. M. (2017). Remote Hearing Aid Support: The Next Frontier. Journal of the American Academy of Audiology, 28, 893–900. doi: 10.3766/jaaa.16093