Phonak myCall-to-Text app support


 

Overview

The Phonak myCall-to-Text app allows to read, in real time, what the person on the other end of the phone says.

Country list

The app is available in the following countries / app stores: USA, Canada, UK and Germany

System requirements

  • Android™ 4.4 / iOS® 9 or newer
  • Active phone subscription
  • Access to 3G/4G/5G or WiFi network
     

How to use it with your clients

  1. If your client wants to read what you say on the phone, they have to install the myCall-to-Text app.
  2. After installation your client can already use the app to call you for free*. Now you and your client can have a clear conversation
  3. Simply install the myCall-to-Text app on your smartphone and call your client app to app**



* Exact conditions see below
** If your client choses the Basic or Pro subscription, they can read what you say even if you call them from your office phone.



Subscription options

  Free   Basic   Pro  
App-to-app calls Unlimited Unlimited Unlimited
Outgoing calls National A total of 1 hour trial included
(valid for 3 months)
1 hour per month Unlimited
International Not included Can buy credits A total of 1 hour trial included,
then buy credits
Incoming calls
(national or international)
Not possible Unlimited Unlimited
Users will directly pay on Google/Apple store Free download and use 5.99 USD/month
Now: 4.99 USD

29.99 USD/month *

Now: 9.99 USD


(1) For international calls, additional cost may apply
(2) A specific myCall-to-Text virtual phone number is provided

 
Pic_myCall-to-Text_app_reading_phone_icon.png
 

Download of the myCall-to-Text app

Pic_myCall-to-Text_app_icon.jpg
 

Download the app now or find it in the app store under “myCall-to-Text"

Available in USA, Canada, UK and Germany app stores.

 

iPhone®

Android™

 

Apple, the Apple logo, iPhone, iPad and iOS are trademarks of Apple Inc., registered in the U.S. and other countries.
Android, Google Play and the Google-Play-Logo are trademarks of Google Inc.

 

 

  • Have a question? We're here to help

    Email us, or call to talk with a Phonak support Rep in person.

  • phone number goes here