eAudiology incorporates all information and learnings related to telehealth and eHealth facilitating remote support of audiological rehabilitation.
Learn more about this Phonak initiative.
In these challenging times, many clients need their hearing care professional’s support more than ever.
Phonak is committed to assist hearing care professionals in adopting eAudiology into daily practice, to get them up and running quickly while still adhering to highest possible quality standards.
Which clients are suitable for Remote Support?
Clients who have:
Digital Hearing Healthcare Guide
Step-by-step guide on digital service delivery for hearing care professionals.
myPhonak app candidacy checklist
Determine the ideal candidate for myPhonak app.
Clinical implementation guidelines
A summary of 10 things to consider first before conducting Remote Support.
Pre-appointment checklist and staff Role-play instructions.
A 10-step guide series written by renowned international experts, breaking down the guidelines of eAudiology clinical Implementation, into 10 easy-to-follow steps.
Phonak Target fitting software enables quality care remotely and is now available to hearing care professionals in even more countries.
Invite your clients in Phonak Target to have their hearing aids adjusted and optimized in real-time via the my Phonak app.
Remote Support Fitting Guide
A detailed introduction to successfully conduct a follow up Phonak Target fitting session using Phonak Remote Support.
How to prepare for a Remote Session and Hearing Diary
This video shows how to invite a client to a Remote Support session in Phonak Target.
How to start a Remote Support session
Learn how to start a Remote session in Phonak Target fitting software.
Test Remote Support Connection in Target
Run an internet connection test in Phonak Target fitting software to ensure a successful Remote Support session.
Troubleshooting & FAQ – Remote Support
A summary of the frequently asked technical
Getting started with Phonak Remote Support and fitting during Coronavirus
A guide to setting up and pairing your hearing aid(s).
Client Instructions: Ear Measurements
Step-by-step guide for clients on how to determine the appropriate length of hearing aid tubes at home.
Set clients up for Remote Support success
A 4-step guide for setting up a Remote Support session in Phonak Target and a client’s mobile phone.
User Guide myPhonak app
Installation and functionalities myPhonak on a mobile device including Phonak Remote Support instructions.
Phonak Hearing Screener
Phonak Hearing Screener an effective and convenient way to do a simple screening without requiring clients to visit your office. Invite existing and new potential clients to take an assessment and start their digital hearing care journey now!
Short and easy-to-read blog posts on eAudiology and other latest developments in audiology:
Hearing care during COVID-19 coronavirus pandemic
Help protect your patients and stay connected to them during these difficult times. Five tips for hearing care professionals from Dr. Kyle Acker.
Keeping high-risk patient at home
In this blog article, Tania Rodrigues shares her top 3 resources to help HCP’s get up to speed in meeting the audiological needs of high-risk patients remotely
Ecologicial momentary assessment and its potential
Dr. Barbra Timmer shares the importance of using real-world information to highlight individualized hearing aid benefit beyond speech understanding.