New Global Service Form (v.1.0)
A fast and qualitative after sales service is the key for trusted customers. All returns codes in our SAP database were cleaned up and aligned globally to better fulfill our customers needs and have faster repairs / remakes. All repairs and remakes are communicated to our group companies thanks to the new service form. Each return reason has a defined action to be taken. The new global service form contains all the codes that are visible in SAP.
Using the new global service form for your country will improve the quality and speed up our return processes, and enable us to improve our products.
The new global service form can be used even for the countries not using SAP. This will be a good exercise for future SAP users.
Please check the Training for more information.
Short videos clips for hearing care professionals in order to make your work a little easier.
Hearing Instruments
Go: Audéo B-R Colour Indicator
How to use the colour indicator for the Audéo B-R
Video: Audéo B Direct Colour Indicator
How to use the colour indicator for the Audéo B-Direct
Video: CROS 13 Colour Indicator
How to use the colour indicator for the CROS 13 device
Video: ITE programming
How to program an ITE with fitting cords
Video: CROS B-312 Slimtube
How to attach slimtube to CROS B-312
Video: Audéo B Receiver change
How to change the receiver on an Audéo B
Video: Bolero P-R Colour Indicator
How to use the colour indicator for the Bolero Rechargeable
Wireless Accessories
Video: Compilot II and TVLink II
How to pair Compilot II and TVLink II
Video: Compilot Air II and Phone
How to pair a Compilot Air II to a Bluetooth cellphone
Video: CROS B-13 Slimtube
How to attach slimtube to CROS B-13
Video: Compilot II Demo Mode
How to put the Compilot II into demo mode
Video: EasyCall
How to pair EasyCall
Video: Compilot Air II and Remote Mic
How to pair together a Compilot Air II and Remote Mic
Video: Compilot and RemoteMic
How to pair together the Compilot and RemoteMic
Accessories
Video: Slimtube change without tool
How to change a Slimtube without the tool
Video: Slimtube change with tool
How to change a Slimtube with the tool