Instructional Videos

New Global Service Form (v.1.0)

A fast and qualitative after sales service is the key for trusted customers. All returns codes in our SAP database were cleaned up and aligned globally to better fulfill our customers needs and have faster repairs / remakes. All repairs and remakes are communicated to our group companies thanks to the new service form. Each return reason has a defined action to be taken. The new global service form contains all the codes that are visible in SAP.
Using the new global service form for your country will improve the quality and speed up our return processes, and enable us to improve our products.
The new global service form can be used even for the countries not using SAP. This will be a good exercise for future SAP users.

Please check the Training for more information.

Pairing Guides

Video: Compilot and Remote Mic

How to pair Compilot and Remote Mic

Video: EasyCall II

How to pair EasyCall II to phone

Video: Compilot II and TVLink II

How to pair Compilot II and TVLink II

Video: CROS 312 Slimtube

How to attach slimtube to CROS 312

Video: Compilot II Demo Mode

How to put the Compilot II into demo mode

Video: Compilot Air II and Remote Mic

How to pair Compilot Air II to Remote Mic

Video: Compilot II to Phone

How to pair Compilot II to Phone

Video: Compilot Air II to Phone

How to pair Compilot Air II to phone

Programming Guides

Video: ITE Fitting Cables

How to use the ITE fitting cables

Colour Indicator Guides

Video: Colour Indicator for Bolero B-PR

How to change colour indicator for Bolero B-PR

Video: Colour Indicator for CROS 13

How to change colour indicator for CROS 13

Video: Colour Indicator for Audeo B-Direct

How to change colour indicator for Audeo B-Direct

Video: Colour Indicator for Audeo B-R

How to change colour indicator for Audeo B-R

Sound Delivery System Guides

Video: CROS 13 Slimtube

How to attach slimtube to CROS 13

Video: Audeo B Receiver Change

How to change receiver on Audeo B

Video: SlimTube Exchange

How to change a SlimTube

Video: SlimTube Exchange with Tool

How to change SlimTube with help of tool