
At Phonak we’ve taken several steps to continue business operations while maintaining a safe environment for you, your clients and employees. Hearing is an essential business and the work you do changes lives. We stand ready to support you and your clients during these unprecedented times.
Resources
Official information for Hearing Care Professionals on COVID-19
The sources listed below are recognized internationally for their reputable and in-depth coverage of the COVID-19 situation with FAQ’s, guidelines, and more. The selected pages are targeted at hearing care professionals and health care professionals. Local guidelines and regulations may, of course, differ.

Information about Remote Support for video counselling
Phonak Remote Support allows you to fit, fine-tune and support your clients’ listening needs remotely in real-time.
Assistive listening devices help clients stay connected
At a time when staying connected is so important, assistive listening devices can provide you and your clients the additional support you’re looking for.

Practice Guidance during COVID-19
In these uncertain times, hearing care professionals need to provide audiological care in new ways. eAudiology and Remote Support offer effective and safe ways for all involved to stay connected.
Additional resources
- Hearing Review: Corona Virus impact survey results (Mar 19-23)
- Hearing Review: AAA publishes list of clinical recommendations for COVID-19
- Want to send a letter or email to the clients in your database and don’t know where to begin? Click here for a head start
- Phonak Audiology Blog
We Care About Your Voice: COVID-19 survey
We want to learn from you how you’re dealing with the current situation, what challenges you’re facing and how you plan your practices' near and midterm success. We have created a short survey to gather your opinion. With the results we will develop specific support and content for you.
The survey will take no more than 5 minutes of your time to complete. We value your open feedback. All your input will be treated confidentially.
If you want to know more about our data protection approach, please consult the data protection statement on our website for further information.
Click here to start the survey.
