Phonak eSolutions is a suite of Phonak app- and web-based services enabling personalized digital solutions. By facilitating the practice of eAudiology, it provides a selection of remote based services, as well as solutions that offer greater user autonomy.
With the Paradise platform, Phonak is introducing new personalized digital solutions.
Phonak eSolutions provide great user autonomy for an engaging customer care. eSolutions tools can be seamlessly integrated into your current service delivery and clients’ hearing journey. Most importantly, clients have more freedom and flexibility, which may result in a more satisfactory hearing experience.
Phonak offers a host of digital tools that you can use to generate leads as well as to have clients input their hearing aid information and adjust their devices.
An easy online hearing test that can be integrated into your website.
An easy way for clients to communicate and share their hearing aid experience with you.
Access via myPhonak app
eHealth is a growing segment and regarded as the future for health care services. This trend within healthcare is driven by cost, user behavior and ever advancing technological capabilities.
The shift to eAudiology is based on innovative technologies and services. At Phonak, we know that eAudiology will change the way you provide services to your clients. By providing up-to-date and evidence-based resources and insights from key opinion leaders in the field, you can offer effective and elevated patient-centered products and services.
eSolutions is powered by the Sonova Technology ePlatform (STeP) - an advanced, end-to-end, cloud-powered hearing healthcare platform. STeP powers and protects our digital tools, making them secure and easy-to-use.
STeP is convenient and dynamic, thanks to its open architecture, which acts like a hub that is able to connect with existing and future business solutions. With this platform, we aim to revolutionize services within the hearing healthcare segment by empowering people and securely keeping them connected with reliable technology.
Stay connected with your clients and adjust their hearing aids remotely in real-time.
Fill in the form and take advantage of Phonak eSolutions.
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