About Phonak


Our Vision: A world where everyone
enjoys the delight of hearing and lives a
life without limitations.

Our Values:

  • Passionate
  • Engaging
  • Pioneering
Value: Passionate

We are committed to understand the challenges faced by people who live with hearing loss, and to improve the quality of their lives.

We measure our success by the positive impact our technologies have on the ability to communicate and enjoy life’s rich soundscapes. This is what truly inspires and motivates us. This is our passion.

Value: Engaging

We are dedicated to engaging the voices of those around us.

We listen intently to the hearing care professionals who contribute their deep knowledge and unique insights to our joint mission. And by giving a voice to all those affected by hearing loss, we help them to both hear again and to be heard.

Value: Pioneering

We are keen to be the driving force in hearing care.

We envision a future without boundaries, and continuously challenge the limits of technology with our innovative solutions.We will go on daring the impossible in our quest to offer an optimal hearing experience.


Our technologies

We continuously challenge the limits of technology to help overcome even the most difficult hearing situations and provide hearing care professionals with tools to fit clients efficiently and accurately. Our technologies include Binaural VoiceStream™, Roger Wireless, and AutoSense OS.

About Us

Partners in hearing

About Us

Phonak is committed to understanding the true needs of you and your clients.

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On average


Phonak hearing aids are fitted every minute

Our mission

About us Balloons

We have a strong sense of purpose that drives our work. Read about our beliefs and commitments.

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Our locations

Phonak is represented in more than 100 countries around the world.

See Our Locations

Our history

Our industry leadership is a result of over 70 years of passion and innovation.

Read Our History

Every year we interact with


hearing experts and hearing aid users in research projects


About us

Find the latest press releases from Phonak, and how to contact our Public Relations department.

Read the Latest Press

We offer over


years of pediatric expertise

Phonak Spotlight

Celebrating the energy and passion for changing lives.

Christine Jones

Christine Jones, AuD

Director of Phonak Audiology Research Center (PARC)

Tell us about your work at Phonak and the role of Audiology in PARC

I have been at Phonak for 16 years and every job I held here, from training to sales to research, I have called upon my audiology training. This especially applies to my current job as Director of PARC. For instance, we have recently been thinking about soft sounds. When doing this we draw on our acoustics training, hearing aid knowledge and psychosocial aspects of hearing loss to understand the implications of the findings. Throughout a single project, I often find myself reflecting back on learnings from almost every course I took in graduate school.

Tell us about Audiology at Phonak

Audiology, the science of diagnosing and treating hearing loss, is at the heart of everything we do here at Phonak. We have audiologists working along the entire pathway of our business because we are invested in developing evidence-based solutions that will make a difference for hearing aid users. Through advisory networks and expert circles, we are constantly making the connections to stay tapped into latest scientific findings that can directly and indirectly improve hearing care.

What do you do in your spare time?

Whenever we have a free weekend, my family and I can be found up in Sleeping Bear Dunes of Northern Michigan. I love doing any outdoor sports in or around the lake. If we are staying close to home, I love to do hot yoga!


Faces of Phonak

Surya Matlapudi

Matt Owens

Senior Manager, Supply Chain

Briefly, describe a particularly gratifying moment at Phonak for you.
The day we opened our new 20,000 sq. ft. warehouse at AODC was a particularly gratifying day for me.  Coming to the end of a long project, it gave me a chance to reflect back on the evolution and growth of our business over the 13 years that I have been with the company, that I have been privileged to be a part of.

What is one of your favorite sounds in the world?
Thunderstorms in the summer.

Abby Poyser

Abby Poyser, AuD

Product Manager

What aspect of your job at Phonak do you most enjoy?
I enjoy the opportunity to collaborate with so many different departments. I might start my day with a phone call to the Marketing team in Switzerland, then have a meeting with our Supply Chain and Logistics teams, chat over lunch with Sales Development, join a regional sales team call, and finish up Skyping with our remote team members. 

What is one of your favorite sounds in the world? 
One of my favorite sounds is listening to an orchestra tune before the symphony. To hear them all start on a slightly different variation of a concert, then listen as they waver back and forth, to finally settle on one true note….for me, that is the perfect sound!     

Steve Spencer

Nate Kauffman

CRM SFDC Specialist, Corporate IT

Briefly, describe a particularly gratifying moment at Phonak for you.
Receiving the STAR award is so far the most gratifying experience for me as a Phonak employee. It’s always a great feeling every time I build some technological solution which helps my end users be more productive and satisfied with their work, but the STAR recognition was especially meaningful.

What aspect of your job at Phonak do you most enjoy?
I enjoy being able to interact directly with end users, getting to know their role in the company and helping them overcome the challenges they face with the technology they use day-to-day.


The Phonak Community Blog

A collection of voices from inside and outside the company, bringing you industry news, personal experiences and insights from behind the scenes.

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Phonak, a member of the Sonova Group, is always seeking talented, ambitious people with a passion for helping people hear better.

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