We stand ready to support you and your patients

COVID-19 has changed our lives in ways we couldn’t imagine. From our daily interactions with family and friends, to our regular work routines — every person and every business has been affected … and the hearing health care industry is no exception. 

Phonak stands ready to support you and your patients during these unprecedented times.

Please take a moment to view a special message from Sandy Brandmeier, President HI Wholesale Sonova US. 


Provide virtual support for your patients

We want to provide you with the tools to ensure you are equipped to offer safe, alternative care to your patients during COVID-19 and beyond.

With Phonak Remote Support, there’s no in-office appointment needed, and you can:

  • Connect to your patients in real-time, with both audio and video
  • Adjust their hearing aids
  • Optimize your patients’ hearing aids and support their needs

All hearing care providers with a Phonak eServices/PhonakPro login are now automatically enabled to invite patients to Remote Support Sessions. 

Click here to find all the resources you need to get started with Remote Support today. 


Online courses with CEU available


We are offering a multitude of remote courses with the ability to receive CEUs. Stay current on a variety of topics while joining your colleagues and Phonak team.

Register now


eAudiology blog

These short, easy-to-read blog posts provide insights on eAudiology and other recent developments in audiology.


Visit blog


Maintaining a safe environment


At Phonak, we’ve taken several steps to continue business operations while maintaining a safe environment for you, your patients and our employees. 

We will also continue to partner with you to deliver hearing technology to those most in need while observing the specific instructions from the World Health Organization and the CDC as to how to navigate in today’s environment.


We're here to help

Have questions or need assistance?