myPhonak app

Stay connected with your clients and adjust their hearing aids remotely in real-time. With different app functions your clients can address their personal needs whenever necessary.

Remote Support

Provide your clients with real-time remote video support

Adjust and optimize your clients' hearing aids setting directly in the fitting software

My Hearing Aids

Status information of the connected hearing aids and hearing aid acdcessories

Wearing time statistics

Battery state of charge


Remote Control

Adjust and control volume and frequencies of Phonak hearing aids

Select programs for defined listening situations

Create own preferred settings for specific listening situations

Hearing Diary

Allows clients to capture feedback and share their experience, satisfaction and usage data

Quickly identify, react and assist clients to improve their satisfaction

Visible overview in the web-based Client Dashboard

Push-notifications from clients

Discover myPhonak app in action



Smartphone compatibility

myPhonak app can be used on Smartphones with Bluetooth® Low-Energy (BT-LE) capability and is iOS Version 10.2 or newer.

myPhonak app can be used with Google Mobile Services (GMS) certified Android devices supporting Bluetooth 4.2 and Android OS 6.0 or newer.

Check if your smartphone is compatible Compatibility Checker


Hearing aid compatibility

Only compatible with hearing aids with Bluetooth© connectivity.




My phonak app icon

App Store

Download on the App Store

Google Play Store

Get it on Google play

Find out more in the support section

Find out more in the support section

Related products

Audéo Marvel


Phonak Audéo™ Marvel focuses on what clients expect from a first-class hearing aid – a clear, rich sound experience. Combined with modern technology it is a...

Phonak Hearing Diary

Pic_screen_and smartphone_Hearing-Diary.png.png

An easy way for clients to communicate and share their hearing aid experience with their hearing care professionals.

Phonak Remote Support

Pic_screen_and smartphone_Remote_Support.png

Stay connected with your clients - assist them and adjust hearing aids remotely in real-time.


Apple, the Apple logo, iPhone and iOS are trademarks of Apple Inc., registered in the U.S. and other countries.

iTunes is a service brand of Apple Inc.

Android, Google Play and the Google-Play-Logo are trademarks of Google Inc.