Phonak eSolutions


Phonak eSolutions is a new suite of smart apps and solutions, designed to connect you with your clients. This provides a selection of remote based services as well as solutions that offer greater user autonomy.

With the Marvel platform Phonak is introducing a new digital service platform called eSolutions.

Driven by the overall growing segment of eHealth, which is defining the future of health care services, eAudiology will change how you fit hearing aids and how you support your clients.

With eSolutions, Phonak delivers a new suite of smart apps and solutions, that are designed to seamlessly and securely connect hearing care professionals with users. These remote based services provide solutions that offer great user autonomy for an engaging customer care.

Phonak Hearing Screener

An easy online hearing test that can be integrated into any hearing care professional website.

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Phonak Hearing Screener

Phonak Hearing Diary

An easy way for clients to communicate and share their hearing aid experience with their hearing care professionals.

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Phonak Hearing Diary

Phonak Remote Support

Remote Support allows you to assist and support your clients listening needs in real-time.    

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Phonak Remote Support

eAudiology - the growing impact of eHealth

eHealth is a growing segment and regarded as the future for health care services. This trend within healthcare is driven by cost, user behavior and ever advancing technological capabilities.

The shift to eAudiology is based on innovative technologies and services. At Phonak, we know that eAudiology will change the way you provide services to your clients. By providing up-to-date and evidence based resources and insights from key opinion leaders in the field, you can offer effective and elevated patient-centered products and services.

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STeP - The secure and powerful engine that enables eSolutions

eSolutions is powered by the Sonova Technology ePlatform (STeP) - an advanced end-to-end cloud powered hearing healthcare platform. STeP  powers and protects our digital tools, making them secure and easy-to-use.

STeP is convenient  and dynamic thanks to its open architecture, which acts like a hub that is able to connect with existing and future business solutions. With this platform, we aim to revolutionize services within the hearing healthcare segment by empowering people and securely keeping them connected with reliable technology.

The latest smartphone apps for your client

myPhonak app

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Stay connected with your clients and adjust their hearing aids remotely in real-time.


myCall-to-Text app


The Phonak myCall-to-Text app allows to read, in real time, what the person on the other end of the phone says.

Remote app


The smart remote control for Phonak hearing aids.