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We are committed to assisting you in adopting digital services into your practice, to get you up and running quickly while still adhering to highest possible quality standards.



Phonak has taken several steps to continue supporting you and your patients while keeping the health and safety of everyone a top priority.

Gathered below are some essential resources to guide as you continue to cater to the needs of the hearing loss community while also adhering to current necessary safety and regulatory requirements.

 

COVID-19 Resources

Presentation: Reshaping our Future: A Fresh Perspective on COVID and Beyond – Part 1

Recording: "Reshaping our Future: A Fresh Perspective on COVID and Beyond – Part 1"

Recording: "Reshaping our Future: A Fresh Perspective on COVID and Beyond – Part 2"

Presentation: Reshaping our Future: A Fresh Perspective on COVID and Beyond – Part 2

Spreadsheet: Reshaping our Future: A Fresh Perspective on COVID and Beyond – Part 2

Policy: Field Interaction

In order to protect our field staff (sales reps, clinical trainers) as well as our valued customers from COVID-19, we have issued a Field Interaction Policy that defines all steps that must be taken prior to a face-to-face customer visit.

Training: COVID-19: Small Business Implications – Q&A

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Presentation: COVID-19: Small Business Implications – Presentation Slides

Website: COVID Loan Tracker

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Recording: "COVID-19: Small Business Implications"

Official information for Hearing Care Professionals on COVID-19

The sources listed below are recognized internationally for their reputable and in-depth coverage of the COVID-19 situation with FAQ’s, guidelines, and more.

The selected pages are targeted at hearing care professionals and health care professionals. Local guidelines and regulations may, of course, differ.

See links


Hearing Loss Association of America (HLAA)

The HLAA website features guidance, FAQs, information about hearing loss and Coronavirus and more

Visit HLAA: https://www.hearingloss.org/category/coronavirus/

WHO – World Health Organization

The WHO website is constantly updated about the COVID-19 situation for individuals, businesses, media and organizations from a global perspective.

Visit WHO: https://www.who.int/health-topics/coronavirus
 

Additional resources