Audiology Newsletter


Hearing Through the Noise is your monthly newsletter written by hearing care professionals about current audiology topics relevant to you.


Meet the Audiologists & Professionals


Bill Dickinson, AuD

VP of Audiology 

Bill Dickinson joined Phonak in 2013 after nearly a decade serving as Assistant Professor in the Department of Hearing and Speech Sciences, Audiology Division at the Vanderbilt Bill Wilkerson Center for Otolaryngology and Communication Sciences at Vanderbilt University Medical Center in Nashville, TN. Bill received his Bachelor and Master degrees in Audiology from Michigan State University, and his Doctorate of Audiology from Central Michigan University. Bill is dedicated to education surrounding hearing health as well as academia. Bill has published numerous articles focused on the management of hearing loss in children, Bone Anchored Hearing Aids and the consumer perspective of the amplification market.


Elizabeth Thompson, AuD, CCC-A

Senior Manager of Product Marketing & Audiology

Elizabeth joined the Phonak team in 2008 and has served as the Northeast Government Territory Manager, Clinical Trainer and Product Manager. She received her MA in Audiology from Indiana University in 2002 and her AuD from Pennsylvania College of Optometry in 2008. Her previous work experience includes diagnostic audiometric evaluation, vestibular testing and rehabilitation, hearing instrument dispensing to pediatric through geriatric population, research with a focus on hearing instrument outcome measures and clinical supervision and teaching of AuD students at Indiana University.


Nicole Klutz, AuD

Manager of Product Marketing & Audiology

Nicole joined the team in 2013 and has worked extensively with the international product and marketing teams throughout Sonova and Phonak. Nicole received her Bachelor’s degree in Communication Sciences and Disorders from the University of Maine, Orono and her AuD at Western Michigan University in Kalamazoo, Michigan. Nicole’s previous clinical experience includes diagnostic audiometric evaluation, hearing instrument dispensing to pediatric through geriatric population, electrophysiological and vestibular testing, as well as  professional education and training. Nicole dedicates a great deal of her time developing and implementing clinically relevant and easy to use  demonstration tools in every day environments and is an active supporter of live demonstration.

New Phonak Audiology Research Center

Lori Rakita, AuD

Research Audiologist

Lori Rakita is a research audiologist at Phonak. She has managed a significant program of research including extensive technical assessments to participant testing to improve the application, evidence basis and clinical support of Phonak products. Lori received her Bachelor of Science in Psychology from the University of Wisconsin, Madison and Doctorate of Audiology from Washington University, St. Louis.