Lyric™ Support

FAQs

 
Lyric3
 

What is Lyric?

Lyric is the first and only 100% invisible extended-wear hearing aid. Lyric hearing aids are comfortably placed in the ear canal by an Authorized Lyric Partner and can be used 24 hours a day, seven days a week, for months at a time.1 Unlike many other hearing aids, Lyric is positioned completely inside the ear canal, and uses the ear’s anatomy to provide natural sound quality and localization cues.

What makes Lyric different?

  • 100% invisible
    Only your patients will know why they are hearing better.
  • 24/7 for months at a time
    Lyric can be worn during daily activities, such as exercising, showering,²  talking on the phone and sleeping. There are no batteries to change, no daily maintenance is needed and no daily insertion or removal is required.
  • Clear natural sound
    Lyric delivers exceptional sound quality by using the outer ear to naturally direct sound into the ear canal, without the need for multiple channels or settings.

How does Lyric work?

The mechanical geometry of the Lyric core is stored safely inside soft, biocompatible foam seals that contour to the ear canal and ensure natural ventilation and stable placement. The battery is specifically designed to withstand the deep ear environment for months at a time. Lyric amplifies sounds using the natural mechanisms of the ear. The Lyric microphone and receiver further enhance this.

Is Lyric safe?

Lyric is an FDA-cleared hearing aid and has been extensively studied in hundreds of clinical research patients since 2001. In more than 15 years of clinical monitoring, there have been no reports of serious complications. Lyric was commercially launched in 2007 and has been safely worn by hundreds of thousands of patients.

Is the device digital or analog?

Lyric uses an analog, digitally programmable WDRC circuit with very low power consumption. Its design and placement reduces feedback and occlusion and allows the natural acoustics of the pinna, concha and ear canal to work normally for improved sound quality while requiring less output.

How long does each Lyric hearing aid last?

Lyric can be worn for months at a time. However, individual replacement needs will vary as device battery life is subject to individual ear conditions, level of hearing loss and environmental noise level.

Who is a good candidate for Lyric?

Lyric is designed for people with mild to moderately-severe hearing loss. An Authorized Lyric Partner will assess hearing loss, ear size and shape, medical conditions and lifestyle to determine if Lyric is the right choice.

How do patients purchase Lyric?

Lyric is purchased through an Authorized Lyric Partner and is offered on a subscription basis only.

How long does sizing, placing and programming Lyric take?

Initial sizing, placing and programming Lyric, combined with counseling, takes approximately one hour. Device replacement visits take approximately 10 minutes.

How is the hearing aid programmed?

Lyric is programmed wirelessly using the Lyric3 Programming Wand via Phonak Target™ software.

Can a patient adjust the volume or settings?

Once Lyric is placed, patients control the volume and settings with the SoundLync™ adjustment tool.

How does cerumen affect the device?

Lyric has proprietary mechanical and coating technologies designed to help protect it from moisture and cerumen. When a device is removed, often much of the accumulated cerumen is removed along with it. When a patient is fitted with a new Lyric, their ear is inspected and cerumen is removed if needed. Depending on the country you live in, cerumen management is undertaken by a hearing care professional or an ENT physician.

Can patients take the Lyric hearing aid out?

Lyric can be self-removed if necessary. Patients are provided with a removal tool integrated within the SoundLync™.

Can patients swim with Lyric?

Lyric is water resistant, not waterproof. Therefore, underwater swimming and diving are not recommended. However, Lyric can be worn in the shower or during water activities in which the head is not fully submerged under water. Further protection measures for Lyric hearing aids can be taken, such as using over-the-counter or custom swim molds. Check the length of the swim molds to ensure that they do not touch the device when worn.

Can patients use headsets, insert earphones and earplugs with Lyric?

Headsets, insert earphones and earplugs can be used if they do not touch the Lyric hearing aid. The Authorized Lyric Partner will check if the chosen headsets will work in combination with Lyric.

Can patients use their phone with Lyric?

Yes, another benefit of Lyric is that it can be worn while talking on any phone.

Will an MRI, X-ray, or CT scan damage Lyric or place my patients at risk?

Lyric must be removed before your patient undergoes an MRI. Unlike an MRI, an X-ray or CT scan will not damage or dislodge the device because a magnet is not used. However, patients should inform the physician or the technician about the Lyric hearing aid. If an X-ray or CT scan of the ear or head is needed, Lyric may need to be removed. Lyric patients should also always inform their physician about their hearing aid prior to any surgery or medical procedure.

1 Duration of battery life varies by patient and is subject to individual ear conditions.
² Lyric is water resistant, not waterproof, and should not be submerged under water.