Phonak Store How-To Videos


Short instructional videos covering the most
commonly-performed functions.

Download Phonak eStore Quick Guide

Product Ordering

RIC & BTE Stock Order

RIC & BTE Client Order

Placing Custom Order

CROS II Custom Order

Jumping from Phonak Target to the Store – BTE/RIC


Order Related Functionality

My Shortcuts

Viewing Order History and Order Tracking

Warranty Expiration Report

Advanced Mode

Patient Registration

Document History

Invoice Management

Return For Credit