Terms of Use

Sonova is the leading manufacturer of innovative hearing care solutions. Through our core business brands Phonak, Unitron, Advanced Bionics and Connect Hearing  we offer our customers one of the most comprehensive hearing product portfolios in the industry. This website is owned and operated by Sonova AG. By accessing and browsing this Site, you accept these Terms and Conditions.

Disclaimer of Warranties

We have made - and will continue to make - great efforts to provide accurate and up-to-date information. However, we make no warranty or representation, express or implied, that the information contained or referenced herein is accurate or complete. Furthermore, Sonova shall not be liable in any manner whatsoever for direct, indirect, incidental, consequential, or punitive damage resulting from the use of, access to, or inability to use this information. In addition, Sonova shall not be liable in any way for possible errors or omissions in the contents hereof. In particular, this applies to any references to products and services supplied by Sonova. Information on this web site may contain technical inaccuracies or typographical errors. Sonova may also make improvements and/or changes in the products and/or the programs described in this information at any time without prior notification, and will not be liable in any way for possible consequences of such changes.

Information Sonova publishes on the World Wide Web may contain references or cross references to Sonova products, programs and services - illustrated or described - that are not announced or available in your country. Such references do not imply that Sonova intends to announce such products, programs or services in your country. Further information can be obtained from your local Sonova business contact.

It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. In no event Sonova will be liable to any party for any direct, indirect, special or other consequential damages by any use of this website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.

No Professional Advice

The website and its contents do not constitute medical, legal, or any other type of professional advice. Information related to various hearing conditions and their treatment is not meant to be a substitute for the advice provided by an audiologist or other healthcare professional. Please consult with your audiologist or other healthcare professional for medical advice or before making any changes to your medical or audiologic management.


Third-party content may appear on or be accessible from the website. Sonova is not responsible for and assumes no liability for any third-party content.  Additionally, this website may provide links or references to other web sites not affiliated with Sonova; however, Sonova is not responsible for the content of such other sites and shall not be liable for any damages or injury arising from users’ access to such sites. Links to other sites are provided only as a convenience to users of our website.

Social Media Community

In case your are entering a Sonova Online Community where content is generated by its individual members Sonova is not responsible for material posted for this social media sites and does not guarantee the content, accuracy, or use of the content in this site. The opinions and information posted on such sites solely reflects the views and opinions of those members and not necessarily reflect the position of Sonova. Sonova does not and cannot confirm the validity of an individual member claiming to be a medical professional or audiologist.
Sonova respects the rights of individuals using social media to voice their views and opinions. However, within our social media channels, we reserve the right to remove comments considered inappropriate, off-topic, abusive, or being used to promote and solicit for third-party sites, initiatives, or products and solicitations for sale, purchase, or fundraising.

The Sonova Group companies are leading providers of innovative hearing solutions. We engage with employees and colleagues, clients, business partners, and the general public in a respectful, tolerant, honest, and sincere fashion. Know and adhere to our Code of Conduct: the same principles and rules that apply to Sonova Group employees' activities in general also apply to activities online.


The entire content of this Sonova website is subject to copyright with all rights reserved.
You may freely browse the Site, but you may only access, download or use information from this Site, including any text, images, audio, and video (the "Information") for your own non-commercial use. You may not distribute, modify, transmit, reuse, repost, or use the Information for commercial purposes, without written permission of Sonova . You must retain and reproduce each and every copyright notice or other proprietary rights notice contained in any Information you download.
You should assume that everything you see or read on this Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without the written permission of Sonova.


You should assume that all product names appearing on this Site, whether or not appearing in large print, italics or with the trademark symbol are trademarks of Sonova or other parties. No license to or right in any such trademarks is granted to or conferred upon you.


Sonova may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.