About Phonak

Phonak cares about family involvement

Phonak creates an online professional resource center dedicated to Family-Centered Care

Stäfa, Switzerland  –  July 5, 2017 –  Phonak, the leading global provider of hearing instruments and wireless communication solutions, announces the launch of a new dedicated platform on Family-Centered Care (FCC). FCC is an approach to hearing healthcare that recognizes the vital role the family plays in the treatment process. It considers both the clients and their family members as partners throughout the audiological journey. 


FCC has become a success model in healthcare over the last decade and is now finding its way into hearing healthcare. Based on this insight, an expert circle brought together by Phonak and chaired by Professor Louise Hickson from the University of Queensland, Australia, developed specific recommendations1 for hearing care professionals1 on how to implement FCC in daily clinical practice. 

The new landing page is an integral part of the Phonak website for Professionals. It provides a general overview about the initiative in a short and easy-to-understand fashion, as well as a summary of all journal publications and corresponding infographics. In addition, relevant scientific evidence and publications can be downloaded and shared directly from the site.

Under the Experts section, an introduction of the FCC experts consisting of a select international group of 16 hearing healthcare experts and researchers can be found.

Everything FCC, all in one place

“With this dedicated information platform, we offer hearing care professionals an easy and compact way to keep informed about our activities and the benefits of FCC. The site will continually grow as we progress with this initiative, so that it will become a hub of expertise for all matters concerning early involvement of family members throughout the whole audiological treatment and rehabilitation process,” explains Ora Buerkli, Vice President Global Audiology at Phonak. 

For a first impression, please visit: Phonakpro.com/FCC


Press Release: Famly - Centered Care Landing Page

About Phonak

In 2017, Phonak, a member of the Sonova Group, proudly celebrates its 70th anniversary.

Headquartered near Zurich, Switzerland, Phonak was born in 1947 out of a passion for taking on the most difficult hearing challenges. Seventy years later, this passion remains. As the industry’s leading provider, we offer the broadest portfolio of life-changing hearing solutions. From pediatric to profound hearing loss, we remain committed to creating hearing solutions that change people’s lives to thrive socially and emotionally. We believe in creating a world where ‘Life is on’ for everyone.


For more information, please visit www.phonakpro.com or contact:

Media Relations Phonak

Michael E. Isaac

Phone +41 58 928 33 33
Email michael.isaac@sonova.com