Phonak Guide App


Helping clients help themselves

An app that turns a client’s smartphone into a support tool. Available in English, French, German, and Spanish for all Phonak Belong, Venture and Vitus hearing aids.

Phonak Support App

Always available

First-time clients require some time to get accustomed to the different functionalities of their new hearing aids.  While individual counseling is essential, the Phonak Guide App is the handy enhancement of your training and is always available on the client’s smart phone.


Simple to use

Developed for first- time users and their significant others, the Phonak Guide App provides fast and easy access to all desired  information. With its simple navigation, customized content, and embedded clinic contact data, over 90% of participants found the app easy to use.

Relevant content only

The Phonak Guide App offers step-by-step user instructions and troubleshooting guidelines for the client’s specific hearing aids. Handling and maintenance of the hearing aid and the acoustic coupling are illustrated and described in a user-friendly way.

Phonak Support App


Icon Guide App
Get it on Google play


Download on the App Store



Products with Guide App solution

Phonak Naída™ B

Beautyshot Naída B family

The 5th generation of the world’s most trusted power hearing aid.

Phonak Virto™ B

Overview Virto B

Phonak Virto B are the world’s first hearing aids with Biometric Calibration and are precisely calibrated to your clients’ individual ear anatomy for better hearing...

Phonak Audéo™ B

Beautyshot Audéo B

The comprehensive RIC family introduces a host of innovative technologies to simplify your clients’ life. Designed for mild to severe hearing losses, Audéo hearing aids...

Phonak Bolero™ B


Phonak Bolero B is a BTE style hearing aid with our newest technology to cover mild to profound hearing losses across four performance levels.

Phonak Sky™ B


The hearing aid family for mild to profound hearing loss, specifically optimized for kids and teens.

Phonak Vitus+


The comprehensive Basic portfolio for mild to profound hearing loss, including RIC, BTE and Custom models with an enhanced feature set.

Phonak Vitus™


Our basic BTE portfolio for mild to profound hearing losses in a compact and reliable design.