Phonak myCall-to-Text app support



The Phonak myCall-to-Text app allows to read, in real time, what the person on the other end of the phone says.

Country list

The app is available in the following countries / app stores: USA, Canada, UK and Germany

System requirements

  • Android™ 4.4 / iOS® 9 or newer
  • Active phone subscription
  • Access to 3G/4G/5G or WiFi network

How to use it with your clients

  1. If your client wants to read what you say on the phone, they have to install the myCall-to-Text app.
  2. After installation your client can already use the app to call you for free*. Now you and your client can have a clear conversation
  3. Simply install the myCall-to-Text app on your smartphone and call your client app to app**

* Exact conditions see below
** If your client choses the Basic or Pro subscription, they can read what you say even if you call them from your office phone.

Subscription options

  Free   Basic   Pro  
App-to-app calls Unlimited Unlimited Unlimited
Outgoing calls National A total of 1 hour trial included
(valid for 3 months)
1 hour per month Unlimited
International Not included Can buy credits A total of 1 hour trial included,
then buy credits
Incoming calls
(national or international)
Only if the phone partner has also installed the app Unlimited Unlimited

(1) You find the country specific pricing information directly in the app
(2) A specific myCall-to-Text virtual phone number is provided


Download of the myCall-to-Text app


Download the app now or find it in the app store under “myCall-to-Text"

Available in USA, Canada, UK and Germany app stores.


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