FAQs
When should I recommend Sky V and when should I recommend Sky Q?
Phonak Sky V is the dedicated pediatric portfolio on the Venture platform. It replaces Sky Q as well as previously used Nios S H2O and Naída S for pediatric hearing instrument users. Sky V comes in the five form factors Sky V-M, P, SP, UP, RIC and in three different performance levels V90, V70, V50.
Are Sky V hearing aids waterproof?
No, Sky V hearing aids are not waterproof. All Sky V models are water-resistant according to IP68 rating.
Are all Sky V models tamper proof?
Tamper proof battery doors, hooks and design-integrated Roger receivers are available for all traditional BTE models (M, P, SP, UP) of the Sky V portfolio. The tamperproof battery door is also compatible with the Sky V-RIC, however please note that receiver in canal devices are not recommended for children of the age below 8 years.
I would like to order a hearing aid with a specific hook color, how do I proceed?
Phonak Sky V comes in 16 housing colors and 7 hook colors that can be changed to suit your client’s preference. The Signature colors will ship with specific hook colors as mentioned below. All other housing colors are shipped with a transparent hook. If you need a different hook color with your shipment, please let Customer Service know when placing the order.
Default hook colors:
- Electric Green with Green hook
- Caribbean Pirate with Yellow hook
- Vanity Pink with Pink hook
- Alpine White with Blue hook
- Blue Ocean with Purple hook
- Majesty Purple with Orange hook
- All other housing colors come with a transparent hook.
- All housing and hook colors can be mixed and matched to your clients needs.
Which Roger receivers are compatible with Sky V hearing aids?
Sky V-P, SP, UP, RIC have direct audio input and hence are compatible with a design-integrated Roger receiver:
- Sky V-P, SP, RIC = Roger 18
- Sky V-UP = Roger 19
Roger X via Audio Shoe (AS18 and AS19) can also be used with these four form factors.
Roger X via Phonak ComPilot II, Roger MyLink can be used with all five form factors of the Sky V portfolio.
What other accessories are compatible with the Sky V hearing aids?
Phonak DECT II Home Phone, Phonak PilotOne II, EasyCall II, Phonak ComPilot II, Phonak ComPilot Air II, Phonak TVLInk II, Phonak RemoteMic
Is Sky V compatible with CROS II?
All Sky V models are compatible with Phonak CROS II. However, Phonak CROS II is not recommended for toddlers between 0-3 years old.
Can I use the Power Slim Tube with my pediatric patients?
Use of the Power Slim Tube is recommended on pediatric patients 9 years old or older. The user needs to be able to handle something a bit more delicate. Note that it has to be fit with a custom ear mold because it is used for power fittings.
Which receivers are compatible with the Sky V-RIC form factor?
Sky V-RIC can be fit with three different external receivers:
- Standard receiver xS: for mild to moderately-severe hearing loss
- Power receiver xP: for mild to severe hearing loss
- UltraPower receiver xUP: for moderate to profound hearing loss
Phonak recommends receiver-in-canal hearing aids for children of age 8 years and older.