Phonak RemoteControl App Support


App RemoteControl Smartphone

User Guide

User Guide: Phonak RemoteControl App

Only works with an body worn streaming device such as ComPilot II or ComPilot Air II

Other Guides

Guide: Overview of the Wireless Communication Portfolio

for professionals and consumers

Guide: How to apply Skinit

for professionals and consumers

Video: The Phonak Wireless Communication Portfolio, the wireless accessories for Venture and beyond


RemoteControl App Compatibility

Many Phonak devices have the ability to interact with each other. Find out which products are compatible.


EasyCall II Smartphone App Remote Control


Q: Is the app free?

A: Yes.

Q: The app will not start the pairing procedure and remains on the starting screen. What should I do?


  • Check the smartphone and its operating system (OS). The app requires Apple iOS 7 or 8, or on Android 4.0 or higher.
  • Make sure the Bluetooth is enabled on the phone.
  • Uninstall and reinstall the app, and try again.

See all FAQs



  • Have a question? We're here to help

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